A global Microsoft outage affecting 365 services including Outlook disrupted hospitals, police, schools, courts and regulators across the UK, forcing NHS staff onto paper records and police to take crime reports by phone, with Microsoft reporting early signs of stabilisation and saying it appeared not to be a cyber-attack. Critics including Tim Clement-Jones, Dame Chi Onwurah and the Liberal Democrats called it an "I-told-you-so moment" exposing Britain's dependence on a few US tech providers, while ministers said it showed the need for greater resilience.