Microsoft Outlook Outage and FAA Groundstop Show Dependence on Fragile Technology
A New York Times article reports that botched upgrades knocked out Microsoft's cloud email and office software for millions of users and forced an FAA ground stop stranding hundreds of thousands of passengers. Steve Lohr writes that these outages show a deep dependence on powerful but fragile technology, quoting Jen Easterly's view that the United States has a software quality problem.
