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Matchmaker says Meta locked her out of Instagram and Facebook accounts

7h

Summary

  • Matchmaker Samantha Daniels says Meta disabled her Instagram and Facebook accounts with no warning after she changed her password and signed in from another computer.
  • She says she spent weeks with no way to verify her identity, unable to answer dozens of client inquiries that were in conversations on the two platforms.
  • She and her staff tracked down nearly everyone by phone or email while the accounts were locked.
  • In an update, she says she has regained her Instagram account but is still waiting for Facebook access 47 days after losing it.
  • She has worked as a professional matchmaker for more than 20 years and uses social media to vet potential matches and store research in about 50 saved folders.

Reactions

  • Daniels advises people to get off the apps, have dinner and conversation, and meet someone in real life.
  • Daniels says she relies on technology for more parts of her life than she realized, which she finds uncomfortable.
  • Daniels says she will move her saved folders and other important material to a perpetually accessible location once she regains access.
  • Daniels plans to purge her 50 saved folders and to stop saving things and start doing them instead.
  • Daniels says the platforms had quietly become her shopping list, research library, event calendar, and entertainment center.

Timeline newest first

  1. Samantha Daniels says Meta disabled her Instagram and Facebook accounts a few weeks before the essay, after she updated her password and signed in from another computer in her house.
  2. Samantha Daniels says Meta shut down both accounts completely, with no warning or request for verification, leaving her weeks without a person to call or live chat.
  3. Samantha Daniels says in an update that she regained her Instagram account but is still waiting for Facebook access 47 days after losing it.

Sources newest first

  • I Got Locked Out Of My Instagram And Facebook Accounts — But Here’s The Embarrassing Part I Didn’t See Cominghuffpost.com· 7h

    In a HuffPost Personal essay, matchmaker Samantha Daniels writes that Meta locked her out of her Instagram and Facebook accounts after a password change, leaving her for weeks unable to reach clients' inquiries. She reflects on how much of her life and business she had quietly outsourced to the apps, and advises people to meet in real life instead.